Shipping policy

All orders are processed within 1–3 business days (Monday–Friday).
Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed, you will receive a confirmation email with tracking information.

Estimated delivery times:

Please note that delivery times are estimates and may vary depending on your location and carrier delays.

Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment in real-time.

While we aim to deliver your order on time, delays may occur due to:

We are not responsible for delays caused by shipping carriers, but we will do our best to assist you.

Please ensure your shipping address is correct at checkout.

We are not responsible for lost or stolen packages marked as delivered.

If this occurs, please contact the shipping carrier directly.
However, feel free to reach out to us and we will try to assist where possible.

If your order arrives damaged, please contact us within 48 hours of delivery.

Include:

We will arrange a replacement or refund if applicable.

At this time, we only ship within the United States.

If you have any questions regarding shipping, please contact us:

📧 Email: info@veltorasupplies.com

We’re here to ensure your order arrives safely and on time.

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